Marquis Collection of Beverly Hills®
TERMS AND CONDITIONS OF SALE
Our acceptance of your order is made conditional on your agreement to the terms and conditions as stated on this page.
MINIMUM ORDERS
Our minimum wholesale order is $2,000. The minimum reorder is $500.
TERMS
All new accounts are shipped Pro-Forma or Prepaid.
Pro-Forma or Prepaid: All new businesses or new ownership of business will also only be shipped Pro-forma or Prepaid. All checks will have to clear before we ship your order. Please provide us with the phone number of your bank. Any orders that are to be reserved or picked up need to have a minimum 50% deposit placed. No items will be pulled from inventory and/or uncrated prior to receipt of this deposit. All Deposits are non-refundable.
COD: We will only ship COD “check” after a complete credit check; otherwise COD Cash only terms will be required.
NET 30: N30 Terms are granted only on repeat orders. A Marquis Credit application must be filled out and signed. Please submit 6 credit references with complete addresses, account, phone and fax numbers.
Overseas/International Customers: All orders from customers outside the United States are prepaid only. All goods intended for shipment outside the mainland U.S. are considered Final Sale.
Marquis reserves the right to refuse credit and/or cancel any order(s) from any business/individual, for any reason, at any time.
ALL GOODS ARE INSPECTED
All items are HANDCRAFTED from NATURAL MATERIALS (stone, shell, coco, leather, organic materials, etc.). Variations in the natural materials highlight the unique qualities of each piece. All pieces are hand-made and hand-finished. No two pieces will be exactly alike.
AVAILABILITY
Most items are usually in stock for immediate shipment. Inventory is available online. Call to check and reserve your piece.
FREIGHT/DELIVERY
All orders are shipped FOB, Marquis Warehouse, Los Angeles, California. (FOB means Free on Board and that Ownership of the merchandise transfers to the customer as soon as the merchandise is picked up from the Marquis warehouse by UPS, Common carrier, Truck, Delivery Service, Customer vehicle, etc.) Note: Common Carriers/Trucking Companies are not responsible for unloading merchandise from the truck. Marquis will try to find the most economical way to ship your order. Any special shipping instructions must be indicated on the order form. Export shipments are also accommodated. Customer is always responsible for ALL freight charges.
DISPUTES and DELINQUENT ACCOUNTS
No orders will be shipped until overdue balances are cleared. Legal interest of 1.5% per month will be charged on past due or delinquent accounts. If an account is placed for collection, ALL attorney fees, costs & expenses incurred by Marquis Collection will be charged to delinquent account. Customer agrees to a Los Angeles venue and any disputes will be decided by the Los Angeles County Superior Court.
RETURN CHECK FEES
All returned/bounced checks will be assessed a $35.00 charge.
SPECIAL ORDERS
We accept Special Orders with a 50% down payment/deposit, and the balance due prior to shipment. Normal delivery times for special orders may be between 4-5 months. Intricate orders may take 5-6 months. Orders must be in writing. Line drawings will help expedite your order. Production will commence after the 50% down payment has been deposited and the bank verifies that it has cleared.
DROP SHIPMENTS
We accept most drop shipments. In the State of California, a valid California resale card from either the payee or consignee is required before the drop ship order is released.
All backorders are shipped unless advised otherwise in writing.
DAMAGED SHIPMENT
Please do not discard the packing materials until you have checked the merchandise received. Discarding the packaging may invalidate any freight claims. In the event of missing pieces or damages that can’t be repaired, you must make a notation on the delivery receipt, REFUSE the damaged item(s), and you must call or fax us at Tel.(310) 719-7192 or Fax. (310) 719-1525 immediately after receipt of the shipment in order for us to help you process your claim. The following information is needed: [a] Description of damaged item; [b] Condition of outer packaging; [c] Tracking number; [d] photos of the damage; and [e] Invoice number. Please inspect the cartons/crates carefully. If you suspect that there is even the smallest sign of wear / slightest chance of damage, even if you can’t see it, just mark it on the B/L of the carrier. If you do not mark the B/L, the claim will be for “concealed damage” and it is harder to collect for you. The longer you wait, the harder it will be to get your claim processed. Most carriers will not even accept any claims after 15 days. It is Marquis’ policy that if you choose to use your own carrier, you will be fully responsible for this freight, including filing a claim when there is damage. Blanket Wrap Carriers do not allow concealed damage claims – so all items must be thoroughly inspected prior to signing the Bill of Lading/Delivery Receipt.
RETURNS & EXCHANGE - We Will Not Accept Unauthorized Returns.
Authorization for credit or the return of defective, damaged or incorrectly shipped merchandise must be phoned or faxed WITHIN 5 DAYS OF RECEIPT OF MERCHANDISE. Only defective, damaged or incorrectly shipped items may be authorized for return. We will give you an RMA (Return Merchandise Authorization) number, as well as the “SHIP TO” address for the merchandise to be returned to. Any shipments refused or returned without prior authorization will subject the customer to a 25% (of invoice value) restocking fee, plus freight. Customer is responsible for ALL freight charges and for making sure that items being returned are packed properly.
All orders that are placed (verbal, written, faxed, emailed or otherwise) are considered confirmed orders unless they are marked H.F.C. (hold for confirmation), and if cancelled, will be subject to a cancellation fee of 25% of invoice value or at a percentage management deems appropriate.
CHANGES
All prices and sizes are subject to change without prior notice.
© September 2013 Marquis Collection, Inc.
TERMS AND CONDITIONS OF SITE
MARQUIS COLLECTION, Inc. ("MARQUIS COLLECTION"), maintains this site ("the Site") for your personal information, education, and communication. Please feel free to browse the Site. You may not distribute, modify, transmit, reuse, re-post, or use the content of the Site for public or commercial purposes, including the text, images, audio and video without the written permission of MARQUIS COLLECTION and its rights holders.
Your access to and use of the Site is also subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions.
You should assume that everything you see or read on the Site is copyrighted material unless otherwise noted, and may not be used except as provided in these Terms and Conditions or in the text on the Site without the written permission of MARQUIS COLLECTION. MARQUIS COLLECTION neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with MARQUIS COLLECTION.
While MARQUIS COLLECTION uses reasonable efforts to include accurate and up-to-date information in the Site, MARQUIS COLLECTION makes no warranties or representations as to its accuracy. Notwithstanding the foregoing, MARQUIS COLLECTION assumes no liability or responsibility for any errors or omissions in the content of the Site.
Your use of and browsing in the Site are at your risk. Neither MARQUIS COLLECTION nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, everything on the Site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. MARQUIS COLLECTION also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.
You are responsible to maintain the confidentiality and control of the email address you provide to MARQUIS COLLECTION, and the password [or certificate] you receive to access the Site. You will be responsible for all activities that occur under your password [or certificate]. From time to time, MARQUIS COLLECTION may send information, which could be of a confidential nature, to the email address you provide. In addition, your password [or certificate] will permit access to certain informaion that may be confidential. Although MARQUIS COLLECTION will use reasonable procedures to maintain the privacy of confidential information transmitted to the Site, the confidentiality of such information may be breached if a third party obtains unauthorized access electronically, or if you do not maintain close security and control of your password [and/or certificate as applicable You agree to immediately notify MARQUIS COLLECTION of any unauthorized use of your password [and/or certificate, as applicable]. MARQUIS COLLECTION cannot guarantee the confidentiality of information transmitted to or displayed on the Site, or the protection of such information against loss, misuse or alteration and MARQUIS COLLECTION assumes no responsibility, and shall not be liable for any damage resulting from any such breach of confidentiality, loss, misuse or alteration.
Images of people or places displayed on the Site are either the property of, or used with permission by, MARQUIS COLLECTION. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
The trademarks, logos, and service marks (collectively, the "Trademarks") displayed on the Site are registered and unregistered Trademarks of MARQUIS COLLECTION and others. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of MARQUIS COLLECTION or such third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that MARQUIS COLLECTION will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.
MARQUIS COLLECTION has not reviewed all of the sites linked to the Site and is not responsible for the content of any off-site pages or any other sites linked to the Site. Your linking to any other off-site pages or other sites is at your own risk.
Although MARQUIS COLLECTION may from time to time monitor or review postings, transmissions, and the like on the Site, MARQUIS COLLECTION is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Site. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. MARQUIS COLLECTION will fully cooperate with any law enforcement authorities or court order requesting or directing MARQUIS COLLECTION to disclose the identity of anyone posting any such information or materials.
MARQUIS COLLECTION may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.
© March 2000 Marquis Collection, Inc.